Every artwork and product from Mitson Design is made with care and intention. Due to the one-of-a-kind nature of original pieces and the fact that many items are custom made to order, we’re unable to offer refunds or exchanges once a purchase has been made. Please ensure you read all product descriptions, dimensions, and details carefully before placing your order.

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However, if your order arrives damaged or you receive the incorrect item, we’re happy to help.

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Please contact us within 30 days of receiving your order with your order number and clear photo evidence of the issue. We’ll review your request and arrange a suitable replacement or resolution.

You can reach us at hello@mitsondesign.com